Citibeats

Citibeats is an AI and natural language processing platform that studies public opinion. It analyses what people say online to help leaders make decisions based on qualitative data, rather than relying on slower traditional methods.

What Citibeats offers

• Opinion analysis — draws on millions of data sources to cover a broad range of voices.
• Real-time insight — shows citizens' needs and opinions as they change.
• Social indicators — complex indicators that track shifting trends in society.
• Topic coverage — subjects including sustainable cities, citizen security, migration, climate change and biodiversity.
• Interactive reports — reports available to explore on request.

Who it works with

Leaders and organisations that need to understand public opinion, such as those working on sustainability and civic issues.

Key facts

• Recognition: named a Technology Pioneer for 2022 by the World Economic Forum
• Claimed speed: its text says opinion data arrives 90 days earlier than with traditional methods