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Predictive Dialer Software

ContactPro Hosted Dialler

Hosted predictive dialler from Hostcomm for UK contact centres making inbound and outbound calls

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About ContactPro Hosted Dialler

ContactPro Hosted Dialler is the predictive dialling product of Hostcomm, a contact centre platform provider based in the United Kingdom. It is aimed at sales and customer service teams who want agents to spend their time talking rather than dialling.

What ContactPro Hosted Dialler offers

  • Predictive dialler — works with WebRTC, so agents can dial from any PC.
  • Cloud contact centre — multi-channel handling with routing and queue management.
  • AI voice agents — handle inbound and outbound calls in more than 30 languages.
  • Payment IVR — PCI DSS compliant phone payments, with or without a live agent.
  • Remote visual assistance — video from a customer's smartphone to resolve service requests.

Who it works with

Businesses running inbound and outbound sales and service. Hostcomm lists BT, HMRC, Scottish Power, HomeServe and Kantar among its customers.

Key facts

  • Trading since: 2004
  • Hosting: AWS London
  • Security: PCI DSS Level 1; UK GDPR compliant

Profile written by TrustList from the business's own published information, Oct 2026.

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