• Solutions Remote Visual Assistance Live Chat Cloud contact centre Hosted Cloud Dialler Inbound Contact Centre Video Contact Centre Avatar Dialler AI VoiceBot AI Virtual Agents Interaction Analytics PCI DSS Payment IVR Agent Assisted Payments VICIDial PCI-DSS Payment IVR Communify SIP Trunks
• PCI DSS Payment IVR
• VICIDial PCI-DSS Payment IVR
• Store Prepaid Calling TIme VoIP Hardware SIP VoIP Lines Reseller Calling Time Reseller Starter Bundle Vicidial Add-ons Provide Inspections and assistance remotely without being on site

Live chat and chatbot bot assistance & automation *Maximise talk time and sales, with a hosted dialer for inbound and outbound campaigns. Select from 3 dialing modes to control pace of dialing. Additional integrated services include CRM integration, scripting, telephone survey data collector, call recording, PCI compliant payment IVR, intelligent call routing and callback scheduling and automation. We offer a secure resilient service backed by our knowledgeable customer support team. Our dialers are configured to meet compliance requirements.

Cloud predictive dialler software as a service Inbound, outbound, video & RVX Google Dialogflow AI based phone self service

Web site automated self service 24x7

AI Analytics for multiple channels

Fully PCI DSS compliant Payment IVR solution

PCI DSS phone payments with live agent

Integrated PCI DSS payments with Vicidial

SIP VoIP lines for high volume businesses

Automated customer contact, process digitalisation and AI-powered solutions.

Hostcomm’s cloud software enables your business to communicate, collaborate and engage customers from anywhere

Transform your customer service with Hostcomm's cloud-based platform

Hostcomm's cloud-based software will help your organisation to achieve growth and differentiation through our innovative use of automation, digitalisation and AI technology Enhanced by Amazon AWS and Google cloud services our products can quickly and reliably transform your business processes, reduce cost and open new revenue streams even in today's challenging and fast-changing economic landscape

Trusted by business users from a variety of industries

Inbound & Outbound Sales

Our hosted dialer will enable your agents to spend their time talking not dialing It is Web RTC enabled to make it easier to dial from any PC and has more than 14,000 deployments in over 100 countries around the world

Your customer service team needs to reduce field visits Our remote visual assistance software uses video to help resolve customer service requests, allowing them to show their problems in real time through their smartphone camera

Automatically resolve up to 85% of your phone enquiries, freeing your staff to handle higher value tasks By leveraging its Google Cloud Partner relationship Hostcomm can help you exploit the latest AI technology in customer service

With tighter financial and personnel resources, a chatbot enables you to automate much of your customer service and sales, ensuring new opportunities can be grasped and existing customers serviced to the highest standard

Use AI-driven intelligence to shake up your customer service Analyse all client and employee conversations, unlocking invaluable, hidden business intelligence and customer experience information

Certified to the highest level of PCI-DSS compliance, our unique, integrated solution significantly reduces agent-assisted payment costs for businesses of all sizes

Rated Excellent by Our Customers!

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Using AI Interaction Analytics to Auto-Triage and process multi-channel customer requests.