Order Entry Software

Response

Name: Response
Brand: CoLinear Systems

Order processing and fulfilment software for mail-order, catalogue, retail and online sellers

By CoLinear Systems

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Inventory Management
Order Management
Catalog Creation
Returns Management
+4 more

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TrustList summary

Response is order processing software from CoLinear Systems, built for businesses that take orders by phone, post, in shops and online. The company began in 1985 with an application for mail-order management, and Response grew from that start. It handles high volumes and many simultaneous users across several sales channels.

What Response does

Order entry and fulfilment: takes orders in real time and carries them through to shipping.
Customer management: keeps customer records alongside their orders.
Carrier tools: includes UPS online tools for shipping.
Call centre support: lets remote call centre staff work in the system.
Card processing: handles electronic credit card payments.
Integrations: connects with shopping carts, payment processors, shipping systems, ERPs, fraud detection and marketing tools.

Who it works with

The product suits small and mid-sized businesses that handle anywhere from 10 to 10,000 orders a day. Customers include catalogue sellers and companies moving over from older order systems.

Key facts

Vendor: CoLinear Systems, Inc.
Founded: 1985
Platform: Windows desktop software with a cloud commerce option
Channels: phone, mail order, retail and internet

Summary written by TrustList from the business's own published information, Oct 2026.

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Rankings

Response is ranked on 4 TrustList rankings: #2 on 2 and #3 on 2.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Response has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Order entry software · 4 rankings

On 3 of these it sits behind SelluSeller, ahead of OMS Enterprise B2B/B2C.

#2of 6
Customer database
It is the only one of the 6 here listing catalog creation and catalog management.
Of the 6 here, 5 also cover real time order entry and 5 also cover inventory management.
Behind ProSel, ahead of OMS Enterprise B2B/B2C.
#2of 6
Web based cloud saas
It is one of 2 here listing order tracking and one of 3 here listing returns management.
Of the 6 here, 5 also cover shipping management and 5 also cover customer database.
#3of 7
Order management
It is one of 6 here listing customer database and inventory management.
Its profile: “The company began in 1985 with an application for mail-order management, and Response grew from that start.”
Of the 7 here, 5 also cover back order management and 5 also cover order fulfillment.
#3of 6
Inventory management
It is the only one of the 6 here listing catalog creation and one of 2 here listing catalog management.
Of the 6 here, 4 also cover remote order entry and 4 also cover warehouse management.

As of 2026-11-05. Organic ranks only; sponsored placements are never ranks. How TrustList ranks

What the business tells TrustList

Support hours: 24/7 evidence sent
Founded: 1985 (41 years) evidence sent
Delivery: SaaS (cloud), On-premise evidence sent

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