Milano Medi

Booking and charting for cosmetic procedures

Clinics that carry out cosmetic procedures need more from scheduling software than a calendar, and the medical spa edition of Milano Software is built around that. It sits at the top of the Milano range.

Appointments for several clients can be booked quickly and accurately, and a waiting list prompts clients automatically when a slot opens. Client records are unlimited and are linked to forms. A client chart provides a visual map for recording where cosmetic procedures were carried out, and scripting before and after each procedure helps staff give the right instructions.

Stock, security and money

Professional products are depleted automatically as they are used. A Smart Card security sub-system controls access, gift cards are tracked and processed, and the system can be connected to accounting software.

Marketing and wider platform

Personalized promotional emails help bring clients back. Milano also sells a mobile app that lets staff view and edit bookings from anywhere, text reminders that cut no-shows, and a retail and commerce module for selling products online, available on desktop, cloud and mobile.

Milano Medi is the medical spa edition of Milano Software, positioned as the most comprehensive version of the range. It combines scheduling with client records, treatment charts and stock handling for clinics offering cosmetic procedures.

Main features

• Multi-client bookings: quick and accurate appointment booking, with a waiting list that prompts clients automatically.
• Client data: unlimited client records with linked forms.
• Client chart: a visual map for recording cosmetic procedures.
• Procedure scripting: set text for use before and after treatments.
• Stock depletion: professional products are used up automatically in the records.
• Marketing and gift cards: personalised promotional emails, and gift card tracking and processing.
• Accounting integration: flexible links to accounting software.

Who it works with

Medical spas, within a Milano range that also serves salons, tattoo studios and retailers.

Key facts

• Security: an exclusive Smart Card security sub-system
• Platforms: desktop, cloud and mobile