Found Hero

Found Hero is a lost and found service for hotels and multi-property managers. It tracks lost items and arranges return shipping, and it offers an API so that property management systems and hotel apps can build the same features themselves.

What Found Hero offers

• Item registration — staff photograph a found item, add details and the guest's email.
• Guest notifications — an email goes to the guest, who can arrange a pickup, leave the item or have it shipped.
• Shipping — shipping labels, package tracking, pickup scheduling and carrier comparison.
• Payments — collected through Stripe when a guest pays for shipping.
• Reporting and search — search by keyword, date and location, with detailed reports.
• RESTful API — lets developers add lost and found handling to their own applications.

Who it works with

Hotels, multi-property operators, property management systems and software developers.

Key facts

• Compliance: supports GDPR handling of personal data