J.C.S.

Jewelry retailers running everything from a single till to several stores use J.C.S. as a management system built for their trade. It combines sales, inventory, repairs, special orders, appraisals and customer records, and the vendor says a shop can start making sales on day one and add inventory as it goes.

Tracking stock by barcode or RFID

Inventory can be tracked with barcodes or with reusable RFID chips, and picture-based inventory reports are available. The vendor says RFID tracking is thirty times faster than standard barcode counting, because a showcase can be counted by passing a scanning wand over trays and loose items. Each shop chooses its own inventory categories.

Selling at the counter

Sales are entered at the point of sale, with card processing that supports EMV chip cards through a partner, or recorded later when the staff have time. The system also tracks layaways and accounts receivable, whether revolving or installment, and can create journal entries for sales and accounts. Repairs and special orders can be set up and tracked or simply sold when ready.

Customer relationships

A CRM section supports company-wide contact, such as messages for birthdays and anniversaries or for customers who bought a particular type of jewelry or vendor. It also holds wish lists and a bridal registry. In the enterprise version, each employee can be responsible for their own customers, see upcoming occasions and follow their repairs.

Staff management

An optional time clock module lets employees punch in and out against schedules. The system measures productivity down to sales per hour for each employee and supports several commission methods.

Connections and custom work

The vendor can integrate a mobile sales app called EPS, with inventory and customers kept in the cloud so a salesperson can scan items shown to a customer. It has a partner for website development that can synchronize inventory with an online shop, and it can email daily sales to the owner and update a dashboard across stores. Custom programming is available.

J.C.S. is a management system for jewellery shops. It brings sales entry, stock tracking, repairs, special orders and customer records into one package, and can run from a single till upward.

What J.C.S. does

• Inventory tracking: by barcode or RFID chip, with picture-based stock reports.
• Point of sale: sales entered at the till with card payments that support chip cards, or recorded afterwards.
• Repairs, special orders and layaways: tracked through to collection.
• Customer management: CRM section with wish lists, birthdays, anniversaries and appraisals.
• Staff tools: time clock, commission methods and sales productivity per employee.
• Accounts: journal entries for sales and receivables.

Who it serves

Retail and wholesale jewellers. Stores can start small and add stock as they go.

Key facts

• Integration: a mobile sales app called EPS can be added
• Web: website development is arranged through Apex Global Solutions
• Extras: custom programming is offered