ITTweb

Founded in 2000 by two systems engineers, ITTweb began as a software house in Italy. The two founders had more than a decade of experience in systems integration, and their early work was on highly customised ERP and CRM projects. In 2008 the firm committed to the Magento e-commerce platform and the VTECRM customer relationship system. It now describes itself as an AI-native system integrator that connects e-commerce, CRM and business processes into intelligent ecosystems for B2B companies.

Commerce platforms built on Magento and Shopify

ITTweb builds and maintains online shops for business customers. The company says it works with Magento 2 and Adobe Commerce for complex B2B catalogues with multi-level pricing and custom business rules, and that it uses the Hyvä front end to make Magento stores faster. It is also a certified Shopify Plus partner that develops, migrates and integrates enterprise shops. Its projects are designed to be mobile-first and fully integrated with CRM, product information management, ERP, marketing automation and internal search. The firm also says it designs sites to follow the WCAG accessibility guidelines.

Connecting e-commerce, CRM and product data

The Magesquared ecosystem, created in 2019, is meant to link ERP, CRM, product information and other third-party systems into one consistent and scalable setup. Its search engine for e-commerce, Vetta, grew from the same line of work. On the CRM side, ITTweb works with the vtenext platform, which it describes as a CRM built around business process management. It also builds product information systems on Pimcore for large catalogues with thousands of product codes across several sales channels, and it names Silver Partner status on that platform.

AI work for business customers since 2023

The company says it has been AI-native since 2023. Its services include AI agents, retrieval-augmented generation pipelines, intelligent automation and semantic search, the last delivered through its AccelaSearch product. It describes its approach as analysing a business first, then taking it through architecture, integration and process automation into production. The firm says it brings about 25 years of B2B experience to this work, and that its team keeps its skills current through continuing training and international certifications.