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CRM Consultant

Format14CRM

CRM and customer experience consultancy implementing Sugar and Creatio systems for business clients

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About Format14CRM

Format14CRM is a consultancy that specialises in customer relationship management and customer experience technology. Its team of business and IT consultants implements CRM systems and no-code applications, and it enjoys complex integration and migration work.

What Format14CRM does

  • CRM implementation: selection and deployment of CRM systems, including Sugar and Creatio.
  • No-code enablement: building business applications on a no-code platform.
  • Sales and marketing automation: tools for sales force automation and campaign work.
  • Customer service and case management: systems for handling client queries and cases.
  • Organisational analysis: a review of people, culture, process, technology and strategic goals before changes begin.

Customers and markets

Organisations wanting a customised CRM or a new business application that is hard to find off the shelf. Projects follow an Agile method.

Key facts

  • Platforms: Sugar CX Platform and Creatio no-code platform
  • Offering: a product suite called F14

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

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