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Bot Development Company

Chatlayer.ai

AI platform for building chat and voice bots in many languages, now part of Sinch

Web Development
IT Services
Web Design
Belgium
+3 more

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About Chatlayer.ai

Chatlayer.ai is a software platform for building conversational agents for large organisations. It is now presented on the Sinch website. Business users can create and maintain chat and voice bots without writing code.

What Chatlayer.ai offers

No-code bot builder — templates tailored to different industries.
Multilingual language understanding — bots that handle more than 100 languages.
Multichannel deployment — text or voice, on the channels customers already use.
Integrations — connects through an API to CRM, ticketing, knowledge base and contact centre systems.
Analytics — a dashboard showing how each bot and its messages perform.
GPT integration — optional use of a language model for more personalised replies.

Who it works with

Enterprises automating customer care. Case studies on the page cover a retailer, an insurer and a repair service, including insurance claim notification handled automatically.

Key facts

Parent: Sinch
Delivery: software as a service

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Web Development
IT Services
Web Design
Belgium
Full-stack
Artificial Intelligence - AI
Machine Learning

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