Arco Information

Document capture and digital workflows in Belgium

Arco Information, established in Mechelen in 1993, takes in documents and data, passes them through digital workflows, and then stores, shares and delivers them. Its core business is capturing information, processing it in digital workflows, and then saving, sharing, converting and delivering it to the people who need it. Its clients include businesses, insurers, financial services firms and public authorities.

Turning paper and files into data

Arco's recognition service scans documents of many kinds and uses optical character recognition and machine learning to convert them into structured data. The company says this removes manual data entry and lets the resulting information feed directly into a client's business processes. Its invoice product processes all incoming invoices automatically with the same OCR technology, which the company says speeds up invoice handling and improves accuracy.

E-invoicing from 2026

Electronic invoicing becomes mandatory for Belgian businesses from 2026. Arco E-Invoice is the company's product for helping companies prepare for that change and move over to electronic invoices without disruption. The company presents it as a simple switch for businesses that want their administration in order before the deadline arrives.

Workflows, signing and delivery

Arco automates the approval and checking of documents, converts them into the required format, applies digital signatures and monitors deadlines. Every activity leaves an audit trail, and reports show how each process is progressing. Its document delivery service makes sure that recipients receive their documents as requested and can change their own preferences, with tracking of delivery status. Clients who do not want digital delivery can use a print and delivery service instead.

Secure archive and the Doma platform

Arco stores documents digitally in line with the archiving rules in force, and it uses digital signatures and the certificates they require where a document needs securing. The company says its archive meets legal standards, so a client no longer needs paper copies. The Doma cloud platform runs from Belgian hosting and is built to strict security standards, which the company says lets clients keep their most sensitive documents off their own internal systems.

Mail, orders and central communication

Arco's tools also handle incoming mail and orders. A central e-mail processing platform sorts incoming messages, and an order tool streamlines the whole order process for faster handling and clearer communication with customers. Together they manage the flow of business communication in and out of an organization from one place.

Financial firms and public authorities as clients

Clients are financial services and insurance firms, and public authorities that handle large volumes of information every day. The company says its tools reduce the workload on these teams while keeping records accurate and service levels high.