10D Tech

10D Tech is an outsourced IT support company serving businesses across Oregon, with long roots in the Mid-Willamette Valley. It can act as a company's whole IT department or back up an internal IT team, and offers a short Technology Confidence Score review to show where a firm's systems are sound or exposed.

What 10D Tech offers

• Managed IT services: help desk and remote support with issues logged in a trackable ticketing system.
• Cybersecurity: practical protection against threats such as ransomware.
• Cloud and backup: cloud migrations, data backup and disaster recovery.
• VoIP phone systems: business telephone systems over the internet.
• Networks and planning: network design and upgrades, IT assessments, strategy advice and budgeting for future technology.
• Emergency response: urgent support and incident response.

Who it serves

Oregon businesses, with office managers, operations leads and owners as the usual contacts; towns served include Corvallis, Salem, Keizer, Albany, Lebanon and Eugene.

Key facts

• Based in: Oregon, United States
• Founded: 2006, by founders who earlier started ProAxis Internet in 1995 and a phone company in 1999
• Support promise: calls answered live and emailed tickets answered within 30 minutes during office hours