10D Tech

Has Your IT Consultant Left You Vulnerable to a Ransomware Virus?

Discover What Many IT Teams Miss When Setting Up Your Cybersecurity Platform.

21 QUESTIONS YOU NEED TO ASK

7 Reasons to Choose 10D Tech

to Support Your Computer Network Serving Mid-Willamette Valley businesses for over 25 years – No other company can say they have this level of experience in Oregon In 1995, our founders started an Internet Service Provider, ProAxis Internet In 1999, we built a Competitive Local Exchange Carrier, i e , a phone company, Universal Telecom In 2006, 10D Tech formed to serve local businesses, Corvallis, Salem, Keizer, Albany, Lebanon, Eugene and surrounding areas with their Cybersecurity, Network & I T needs As fellow business owners, we have gained insight over the years into how to successfully direct business solutions and solve business technology problems

We Guarantee Communication and Response Time – We answer every call Live! In a world where technology changes every day, consistency is hard to come by 10D Tech has a very experienced management team and technology engineers We answer all support calls live and email submitted support tickets within 30 minutes during posted office hours If you catch us not holding to that standard, we'll donate $25 to Vina Moses Center or Stone Soup in your name Support issues are immediately placed into a trackable ticketing system enabling you to follow your support issue as the technicians work on a solution From your first call to your most-recent support request, you will find a consistent experience that instills confidence and peace of mind

We Prevent Surprise I T Bills – Using presumptive planning, we help you establish budgets for future technology investments We work with you closely to help roadmap your short and long-term business technology goals You won't get a surprise bill for thousands of dollars for unexpected license or equipment fees – We want to help you by making these goals happen so that you can achieve success

We Give You Clear, Layman's Descriptions – We respect you and understand that you may not be a "technology speaking" person Every team member is trained to explain the issues clearly and the solutions without using all the jargon – often used to confuse you or make you feel stupid to sell you what you may not need by other I T companies

We Promise You Will Be Given The Time You Need – We will take the time to listen to the issues our new client has had in the past Our engineers collaborate with your team and deliver the right solution for you Once we have completed our on-boarding process, we tackle the issue at hand and, one by one, implement the solutions we have agreed upon

We Demonstrate Professionalism with a personal touch – With 10D Tech, you are getting a partner, NOT a faceless vendor looking to charge you for whatever possible We recognize it is your money and we won't advise anything that we wouldn't implement ourselves We are sensitive to your bottom line as local business owners ourselves We will always strive to give our clients the best value they could get

One Call Does It All – No more dealing with multiple companies for your technology needs 10D Tech will handle all aspects of your Cybersecurity, Network and I T Services through our Technology Concierge Service Our service offerings include; Managed I T Solutions, Technology Consulting & Planning, Backup & Disaster Recovery, Cybersecurity, Help Desk Services, Cloud Solutions, and Wireless Network Design & Implementation

We’ll manage all of your IT services for a flat-rate fee

Let us help you keep your company's data safe

Our solutions are fully scalable and available for a flat-rate fee

Data Backup & Recovery

Prevent the unexpected from ruining your company

We'll make sure your communication needs are met

A Message from Our CEO, Steve:

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else Whatever your reason, we can help you with quality IT services today

Your business can save money and time today with 10D Tech’s managed services, network solutions, IT support and more

10D Prepared Us Ahead Of Time For Covid-19 10D Tech helped us develop all parts of our network, so technology is no longer a concern and business operations are not at risk Their IT services are the foundational core of building better future business practices

10D Tech partnered with BCF staff a few years ago to prepare us for a local emergency/disaster The commitment to our small team and bringing the Foundation's technology up to date as we prepared for the future, enabled BCF employees to work from home during the pandemic seamlessly

This preparation was instrumental in the staff's ability to complete regular work tasks and raise more than $300,000 aiding local non-profits and their clients during the pandemic response

They are responsive, attentive to our concerns, supportive of our needs, educational in approach to bringing on new hardware AND… Fun people to work with, we are happy to call 10D Tech for IT support

You Call, They Answer, It's Taken Care Of! The biggest benefit of using 10D Tech is, without a doubt, having someone local, who reacts promptly and is not someone located in a call center across the country They are boots on the ground people who care about their community Their response time is fantastic, as well as not having to go through a phone tree to get someone Also, there have been numerous times where 10D Tech could have made more money from us by suggesting features that we thought we needed but didn't Having someone on our side, looking out for OUR interests, versus their bottom line is essential when it comes to building trust You won't know until you know…and then you'll know

Quickest Tech Support Team! Immediate Response! The cost savings is what initially drew us to 10D Tech, but we discovered right away that 10D Tech has the quickest tech support team; sometimes, they fix issues before we even get through the troubleshooting call Our non-profit ministry made the switch to 10D Tech, consolidating services across all of the Adult & Teen Challenge Pacific Northwest offices and have been very impressed with their support, the quick response time and ease of working with them It's easy to provide support when everything is going well, but when things go poorly, that is when you need great support and 10D Tech provided it when we needed help