Boxer ICT

Boxer ICT looks after the technology that Australian businesses depend on day to day, pulling IT support, communications, mobile and network services into a single managed arrangement. The company has worked in information and communications technology for more than 15 years.

What Boxer ICT offers

• Managed IT and helpdesk: an in-house, scalable Managed Service Helpdesk plus project-managed deployments and ongoing service management.
• IT and cloud services: Microsoft 365 support, cloud migrations, virtualisation, office moves, backup and disaster recovery.
• Cyber security: security guidance, which the firm pairs with advice on cyber insurance as a combined approach to risk.
• Unified communications: business phone systems, PBX, calling and audio or video conferencing equipment.
• Enterprise mobility: management of mobile users, devices, logistics, cost centres and mobile device management.
• Data and IP services: Telstra connectivity including SIP, Internet Direct and IP VPN products.

Customers and markets

Boxer ICT serves Australian businesses and says it has supported hundreds of companies. Its Boxer Analytics transcription tools were built with financial markets, contact centres and safety-critical organisations in mind.

Key facts

• Based in: Australia
• Experience: more than 15 years in ICT
• Partnerships: Telstra Business and Enterprise Specialty Partner
• Public sector: approved supplier to local government
• Products: Boxer Live and Boxer Analytics for real-time captioning and voice transcription