Bongo Live

Bongo Live is a mobile communications company whose platform lets businesses reach customers on SMS, WhatsApp, Facebook and Instagram from one place. It also provides airtime and mobile wallet payment services across Africa through its Beem platform and API.

What Bongo Live offers

• Omnichannel messaging platform — handle customer conversations on WhatsApp, Facebook, Instagram and SMS together.
• Bulk and priority SMS — send promotions and urgent messages straight to customers' phones.
• Two-way SMS — real-time conversations over short codes and long numbers, with an SMS API.
• Surveys and self-service — interactive surveys, data collection and information-on-demand services that work on any phone or network.
• Airtime transfers — send mobile airtime as rewards or recharges through the Engage platform or in bulk through the Beem API.
• Mobile wallet collections and payouts — collect and pay out funds to mobile wallets across Africa through Beem.

Who it works with

Businesses that want to engage customers on their mobile devices, particularly in African markets.

Key facts

• Region: Africa
• Platforms: Engage and Beem
• Channels: SMS, WhatsApp, Facebook and Instagram