Waywer

Waywer is a platform for interactive video communication between a business and its customers or staff. It works on any device, and a sequence can be started from an app, web form, API, CRM, ERP or messenger.

What Waywer offers

• Interactive video flows — predefined sequences that collect information and react to the viewer's answers.
• Mobile app features — an API that adds video tutorials, notifications, recommendations or support to an app.
• Customer onboarding — video-led check-in, product education and sign-up steps.
• Process automation — file and picture uploads, agreement options and payment steps inside the conversation.

Who it works with

• Recruitment — candidate and new-employee experience; Hypercare is a named user.
• Hotels and restaurants — bookings, check-in and bringing back customers.
• Insurance — communication with customers and third-party agents.
• Banking — product promotion, education and change management.
• Telecoms — sales, cross-selling and plan explanations.