TripWorks

TripWorks makes booking software for businesses that run tours, activities and attractions. The US platform combines bookings, payments, scheduling, waivers, customer messaging, analytics and AI tools, and the company says people with tour operating experience built it.

What TripWorks offers

• Real-time booking — keeps availability and time slots accurate as capacity changes.
• Staff and resource scheduling — keeps teams and equipment lined up with each departure.
• Mobile check-in — speeds guests through arrival so queues keep moving on busy days.
• Waivers and payments — handled inside the same system as the booking.
• Call and chat booking — customers can book by phone or chat and get instant AI answers to questions.
• Customer data and automation — gathers customer information in one place and uses automation to secure bookings earlier in the sales journey.

Who it works with

TripWorks names air and sea tour operators, who face delays, cancellations and changing meeting points, and adventure and outdoor providers, who deal with weather changes and last-minute schedule shifts. Operator feedback on its site praises its customer service and the help it gives with rescheduling.

Key facts

• Based in: United States
• Configuration: Fully configurable per operator