SocialPilot

SocialPilot is a social media management system that combines post scheduling, content creation, reporting, messaging and review handling. Listed in India, it is aimed mainly at marketing agencies and brands that run several social profiles and work with clients on approvals.

What SocialPilot offers

• Scheduling and calendar — plan and queue large batches of posts, with more than 500 scheduled at once, and publish from a content library.
• Approval workflows — review, feedback and sign-off steps for team members and clients.
• Analytics and reports — tracking of views, likes, comments and shares, with custom reports sent automatically as PDFs by email.
• Unified inbox — comments and messages from social channels handled in one place.
• Review management — monitoring and replies for Facebook and Google Business reviews, automated review requests and AI reply suggestions based on sentiment.
• White label — agencies can rebrand the platform as their own product, with concierge onboarding and migration help.

Who it works with

Marketing agencies and brands that manage social media for themselves or for clients. The company says more than 15,000 customers use it.

Key facts

• Based in: India
• Customers: over 15,000, as stated by the company
• Support: phone, email, chat and in-app