SatisMeter

SatisMeter is a survey tool that collects customer feedback inside web and mobile apps using the Net Promoter System. Product owners, developers and marketers use it to understand customer satisfaction and loyalty. Responses can be sent on to other tools the team already uses.

What SatisMeter offers

• In-app surveys — questions shown to users within the product.
• Customer journey surveys — satisfaction measured at several touchpoints, including NPS.
• Survey builder — templates, varied question types, conditional logic and multiple languages.
• Targeting and limits — audience rules, event triggers, recurring schedules, throttling and sampling.
• Integrations — links to Intercom, Segment, Slack, WordPress, Google Tag Manager and CRM or project tools.
• Reporting — a dashboard and CSV export.

Who it works with

Mobile and web app owners, product teams, growth specialists and marketers.

Key facts

• Method: Net Promoter System feedback
• Delivery: in-app, with email templates also available