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IT Product Company

Rezolve

Agentic AI service desk that settles routine IT, HR and finance requests before they become tickets

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About Rezolve

Rezolve is the company behind Rezolve.ai, an AI service desk for IT, HR and finance teams. Its chat and voice assistants answer everyday requests from a company's own knowledge and policies, and pass anything unresolved to a human with the full history attached.

Services

  • IT service desk AI: after-hours chat and voice agents that clear common IT queries; the firm cites Black Angus, where after-hours tickets fell from 90% to 10%.
  • HR assistant: answers staff questions such as leave entitlement with a citation to the relevant policy, resolving 60–80% of common HR asks without a person, by the company's account.
  • Finance and accounts payable: handles invoice-related requests and logs each action for audit.
  • Governance controls: isolation and encryption, single sign-on and role-based access.

Customers and markets

Enterprise IT, HR and finance departments that want fewer tickets reaching their staff.

Key facts

  • Based in: United States
  • Analyst rating: highest score of ten products in two use cases in the 2026 Gartner Critical Capabilities report for AI in IT service management
  • Channels: chat and voice

Profile written by TrustList from the business's own published information, Sep 2026.

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