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Open Connections

UK content management and process automation specialist working with IBM, Kofax and robotic automation tools

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About Open Connections

Open Connections is a UK provider of business process automation, with deep skills in enterprise content management. It is described as one of the longest-established IBM and Kofax partners, and helps businesses that depend on documents and data.

What Open Connections offers

  • IBM content management — IBM Datacap, Case Manager and the FileNet Content Manager range, including migrations from older FileNet Image Services.
  • Intelligent capture — classifying documents so information becomes easy to find.
  • Robotic process automation — work with UiPath and Automation Anywhere.
  • Kofax solutions — resale and implementation.
  • Analytics — IBM Watson Content Analytics for drawing insight from large volumes of information.
  • Support services — options from reactive support to fully managed service.

Who it works with

Organisations processing documents, such as accounts payable and claims teams, and those planning GDPR work or a move off a legacy system.

Key facts

Profile written by TrustList from the business's own published information, Oct 2026.

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