Loyalty Partner Solutions GmbH

Loyalty Partner Solutions GmbH builds and operates customer loyalty programmes. Its work rests on a loyalty software suite called LMS, and it serves businesses in aviation, travel and transport, and retail.

What Loyalty Partner Solutions GmbH offers

• Loyalty programme development — designs and builds bonus and rewards schemes around the LMS software suite.
• Programme operation — runs the platform day to day, handling very large daily transaction volumes.
• CRM processes — handles customer relationship management work for loyalty members.
• Consulting — advises clients on how to shape and improve their loyalty offering, from first plans to new development.

Who it works with

Clients come from the airline, travel and transportation, and retail sectors. The company names Deutsche Bahn, Lufthansa and emnos among its customers, and it acted as IT service provider for the PAYBACK bonus programme. A case study on its site describes a long partnership with Deutsche Bahn on the BahnBonus scheme and its BahnCard range.

Key facts

• Core product: LMS loyalty software suite
• Sectors: airlines, travel and transportation, retail
• Named customers: Deutsche Bahn, Lufthansa, emnos