GoGoGuest

GoGoGuest runs automated email and SMS marketing for restaurants and retail brands, drawing on customer data to decide what to send and when. Each new client gets access to a digital specialist who helps plan the marketing programme, then the team handles setup, testing and refinement. The company is listed in the United States and says it serves independent and growing restaurant brands.

What GoGoGuest offers

• Automated messaging — personalised email and text campaigns timed to where each guest is in their relationship with the brand.
• WiFi marketing — guest WiFi that captures contact details for later campaigns, which several clients used as their starting point.
• Customer insights — data on guests across the whole customer lifecycle to guide campaigns and brand positioning.
• Expert support — a digital specialist who helps design the growth programme and does much of the implementation work.
• Technology integrations — connections with other restaurant and retail systems to feed data into the platform.

Who it works with

Independent and growing restaurant groups, coffee shops, barbecue restaurants and retailers. Clients quoted on its site describe gains in in-store, online ordering and catering sales.

Key facts

• Based in: United States
• Channels: Email, SMS and guest WiFi