Dialogflow

Building voice and text conversations with Dialogflow

Developers who want users to interact with a product through conversation can build that experience in Dialogflow, a Google Cloud product. It is described as a human-computer interaction developer grounded in natural language, and its purpose is to let teams build voice apps and chatbots that are powered by artificial intelligence.

What it connects to

A conversational interface built in Dialogflow can meet users where they already are. Its product description names Facebook Messenger, Amazon Alexa, the Google Assistant, mobile apps and websites among the places it can reach, and adds that other popular platforms are supported as well. The same conversational design can therefore serve both spoken and typed interactions, depending on the channel.

Where it fits

Teams use this kind of tool for automated assistants that answer user questions, for voice features inside an app, and for engaging text-based interfaces on a website. Google Cloud presents Dialogflow with the tagline of building natural and rich conversational experiences, and the product forms part of the wider Google Cloud range of tools for developers and organizations.

Dialogflow is a Google Cloud product for developers who build conversational interfaces. It is grounded in natural language and powers voice apps and chatbots with artificial intelligence.

What Dialogflow does

• Voice and text interfaces: conversational experiences that let users interact with a product in new ways.
• Channel connections: links to websites, mobile apps, the Google Assistant, Amazon Alexa and Facebook Messenger.
• Chatbots: automated assistants for answering user questions.

Who it serves

Developers and organisations adding conversational features to their products. The page held for it also covers Google Cloud's healthcare response work during COVID-19.

Key facts

• Maker: Google Cloud
• Platforms named: Google Assistant, Amazon Alexa, Facebook Messenger
• Interfaces: voice and text