CustomerXPs

CustomerXPs builds Clari5, a platform that banks use to spot fraud and financial crime as transactions happen. It joins fraud detection, anti-money-laundering (AML), compliance and investigation work in one system. The product is aimed at banks and other financial institutions.

What CustomerXPs offers

• Enterprise fraud management — real-time detection across channels, products and transaction types using machine learning.
• Anti-money laundering — suspicious activity monitoring, risk categorisation, entity resolution and regulatory reporting.
• Genie — an AI assistant that supports investigators and shortens alert review.
• Digital TrustArmour — behavioural biometrics and device intelligence against account takeover and synthetic identity fraud.
• Voice analytics — Maestro Voice Analytics, listed alongside its other modules.

Who it works with

Banks in many countries. Its articles cover markets such as Nigeria, Kenya, Indonesia, India and Egypt.

Key facts

• Product name: Clari5
• Recognition: listed by Chartis Research in its financial crime technology rankings