Cognity

Cognity is a technology consultancy and software supplier that helps large organisations apply AI, data and customer platforms. It works with telecommunications, banking, insurance, financial services, energy, government and retail clients in Europe and the Middle East.

What Cognity offers

• CRM and customer experience — customer platforms covering marketing, sales, commerce, customer service and field service.
• Telecom BSS and OSS — billing, revenue assurance, mediation, interconnect, provisioning and roaming systems.
• Order and service management — order handling for telecom, energy, utilities and retail.
• AI and agentic AI — a multi-agent platform called HIVE, built on governed company data.
• Integration and data governance — linking enterprise systems and keeping data reliable.

Who it works with

Large operators and institutions, mainly in telecommunications, finance and energy.

Key facts

• Region: Europe, the Middle East and South Africa (earlier listing)
• Delivery: strategy through implementation and ongoing support