BestTime Software

BestTime Software develops a modular cloud system for the vacation ownership and fractional real estate trades. Timeshare resorts, fractional properties and vacation clubs use it to run sales and club operations, and the platform is designed for use on mobile devices. It is sold on a fixed subscription with customisation included and no upfront cost.

What BestTime Software offers

• Marketing and sales modules — tools to attract new owners and manage the sales cycle.
• Customer relationship management — keeps owner and prospect records in one place for consistent service.
• Strategic management — a live view of performance to help operators assess results and plan growth.
• Security controls — measures against data breaches and unauthorised use of personal data.
• Service package — installation, training, round-the-clock support, business intelligence and disaster recovery.

Who it works with

Its clients are timeshare resorts, fractional ownership properties and vacation clubs, served internationally. Subscriptions cover unlimited contracts, users and properties.

Key facts

• Offices: Zapopan, Jalisco, Mexico, and Santa Monica, California
• Support centres: Guadalajara, Puerto Vallarta and Los Angeles
• Founders: timeshare industry veterans Fabio Cassese and Pablo Rubio
• Leadership: Fabio Cassese (chief executive), Pablo Rubio (chief marketing officer), Marco Cassese (chief operating officer), Jennifer Zalokar (chief experience officer)