Membroz

Membroz is a cloud membership platform that runs in the web browser, so there is nothing to install. It serves organisations that sell memberships or packages, from clubs, resorts and fitness centres to hotels, vacation rentals, timeshare operators and trade associations. The business says it has customers and team members in India and the US.

What Membroz offers

• Membership and loyalty — sign-ups, automatic renewals, packages, points and tiered reward programmes.
• Booking and scheduling — online booking for services, rooms and events, appointments, class timetables and staff shifts.
• Hotel and club management — a property management system with reservations, housekeeping, a guest portal and a mobile front-desk app.
• Billing and payments — invoicing and payment processing through gateways such as Stripe, PayPal, PayU and Razorpay.
• Ownership management — tracking fractional ownership, deeded rights, maintenance fees and usage for timeshare operators.
• CRM and operations — enquiry handling, marketing automation, attendance, inventory and reports.

Who it works with

Its target users include clubs, resorts, fitness centres, vacation clubs, hotels, chambers of commerce, professional bodies, non-profits and community groups.

Key facts

• Markets: India and the US
• Contact office: Newark, Delaware
• Integrations: SMS, email and WhatsApp messaging, plus biometric and RFID attendance hardware
• Related work: its team also does web and app development, cloud services and Microsoft SharePoint projects