Ampersand

Ampersand provides integration infrastructure for enterprise software and AI agents. It is a developer product that lets a software company build deep, two-way connections to its customers' CRM, ERP and other business systems, rather than relying on a shallow unified API.

The approach is code-based. Developers declare an integration as code, and Ampersand runs it and takes on its ongoing maintenance. Each connection can adapt to a customer's own configuration, including custom fields, objects and workflows. An embeddable setup experience lets customers configure their own integration, and credentials and data are isolated for each tenant. The company sets itself apart from traditional iPaaS tools and unified APIs, and says it does not offer drag-and-drop building.

Supported systems named on the site include Salesforce, HubSpot, NetSuite, Microsoft Dynamics 365, ServiceNow, Snowflake, Stripe, QuickBooks, Workday, Slack, Gmail and Google Calendar, among others. Customers listed include Square, Yelp, 11x, Orb, Dealops, Crunchbase and Aurasell, and the CTO of Hatch, a Yelp company, is quoted on the site.

Ampersand is based in San Francisco. It states SOC 2 Type II certification and ISO 27001 compliance, GDPR and HIPAA support, EU data residency and an on-premises option for enterprises. Prices are not published.

Key facts

• Based in: San Francisco, United States
• Product: integration infrastructure for enterprise agents and SaaS
• Named clients: Square, Yelp, 11x, Orb, Crunchbase
• Compliance: SOC 2 Type II, ISO 27001, GDPR, HIPAA
• Deployment: cloud, EU data residency, on-premises option