Acentec

Acentec runs IT for healthcare organisations and other businesses across the United States. Its services span day-to-day support, security, HIPAA compliance and staff training. It also supports the Medinformatix health record and practice management system, and says it has served clients for over 20 years.

What Acentec does

• Managed IT services: 24/7 network monitoring, patching, endpoint protection, infrastructure management, business continuity planning and hardware supply through a Dell partnership.
• HIPAA Security Suite: one platform for risk assessments, staff training, policies, network security scans, breach notification and audit-ready records.
• Cyber security services: vulnerability scanning, penetration testing, DNS protection, awareness training and backup.
• Compliance training: online courses on HIPAA, cyber awareness, OSHA bloodborne pathogens, harassment and discrimination, and active shooter response.
• Help desk and remote support: troubleshooting, user and Microsoft 365 administration, and remote support for spread-out teams.
• Medinformatix EHR and PM support: scheduling, registration, billing, clinical reporting, patient portal and e-prescribing.

Customers and markets

Medical organisations and their business associates, plus general businesses nationwide.

Key facts

• Based in: United States
• Experience: more than 20 years
• Partner: Dell