athenahealth

athenahealth builds athenaOne, a single platform that joins electronic health records, medical billing, practice management and patient engagement. The US company aims it at ambulatory care practices and builds AI into routine tasks. Data is shared across its network, so charts and results arrive without manual entry.

Services

• Electronic health record: web, mobile and voice-driven documentation, with charts that pull in records, orders and results from the network.
• Clinical insights: diagnosis and care-gap prompts shown during the patient encounter, plus support for value-based care.
• Medical billing and practice management: a rules engine and billing team that catch claim errors before submission.
• Coding and authorisations: certified coders capture the care delivered, and a specialist team handles prior authorisations.
• Patient engagement: a portal and mobile app where patients see their history and results, message the practice, manage appointments and settle bills.
• Direct integrations: ready connections to labs, pharmacies and other services.

Customers and markets

Ambulatory and outpatient practices across a range of specialties.

Key facts

• Based in: United States
• Main product: athenaOne