Medchat

We do this by deploying an intelligent, autonomous workforce that can automate manual and repetitive communication tasks - no matter the complexity

Our unique partnership model guarantees rapid delivery of quantifiable ROI and initial deployment in under 4 weeks

reduction in cost in a transaction run by a MedChat autonomous agent vs a traditional live agent

reduction in contact center volume when MedChat autonomous workforce deployed at scale

productivity increase of MedChat augumented live agents when handed a transaction from an autonomous agent

increase in response / completion rates on outbound engagements

From computational engines with advanced natural language processing and understanding to a no-code studio equipped with a complete integrated development environment, the MedChat platform is an automation powerhouse that requires minimal IT resources to deploy

We work with organizations across the healthcare spectrum to deliver exceptional experiences to today's healthcare consumer - without hiring an army

Grow plan participation, increase member satisfaction, maximize HEDIS, get to Medicare Advantage 5-star, and help provider networks deliver the best care for the best value

Help Members Find Care Improve access across the entire patient journey, net promoter scores, and productivity of scarce clinical and non-clinical staff From health systems and medical groups to specialty pharmacy and medical transportation, MedChat maximizes operating margin

Pharma, device, and medical supply organizations recruit and enroll new patients, improve adherence to programs, troubleshoot technical and clinical issues, and address HCP & patient medical information questions

Find & Enroll in Clinical Trial Activate New Medical Device From rapidly scaling new programs to improving results across common communication workflows, MedChat improves staffing shortages, population health, access to care, and the ability to stay nimble in uncertainty

Disaster & Event Response Food & Family Security

Security is at our core

Every design decision at MedChat begins with the safety and privacy of your data Risk assessments, infrastructure as code, continuous integration, secure development lifecycle, automated deployments, strict access and privilege escalation controls, vigilant monitoring, regular audits, and a community of top security researchers that ensures no stone goes unturned

Talk to one of our automation experts to learn how you can deploy an intelligent, autonomous workforce to serve more patients without hiring more staff