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Headless eCommerce Platform Software

SAP Commerce Cloud

Enterprise commerce software from SAP, formerly hybris, for B2B and B2C online selling

  • API
  • Content Management
  • Conversion Tracking
  • Web/Mobile App Development
  • +2 more
SAP Commerce Cloud cover

About SAP Commerce Cloud

SAP Commerce Cloud is an ecommerce product within the SAP Customer Experience portfolio. It was previously hybris, an ecommerce software company serving both B2B and B2C businesses, and took its current name in 2018 after SAP acquired it.

It sits alongside SAP's CRM, marketing, sales and service tools, so commerce data can be connected with the rest of the customer picture.

What SAP Commerce Cloud offers

  • Personalised ecommerce — builds storefront experiences around customer profiles.
  • Unified customer data — combines data across the enterprise and applies AI to understand preferences.
  • Connected CX stack — links commerce with marketing, sales and service.
  • Product content optimisation — uses live commerce data to adjust pricing, assortment and promotions.

Who it works with

Large enterprises selling to businesses and consumers, including those operating across several countries.

Key facts

  • Vendor: SAP
  • Former name: hybris
  • Portfolio: SAP Customer Experience

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • API
  • Content Management
  • Conversion Tracking
  • Web/Mobile App Development
  • Customer Touchpoints
  • Web-Based, Cloud, SaaS

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