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Community

Text messaging platform that connects brands, creators and organisations with their audiences

  • Utility Billing
  • Online
  • Business Hours
  • Documentation
  • +15 more
Community cover

About Community

Community is a messaging platform that lets brands, media companies, creators and small businesses talk with their audiences by text. It supports SMS, WhatsApp, Apple Messages and RCS. Its customers run text programmes with fans and followers.

What Community offers

  • Two-way texting — personal conversations with members instead of one-way broadcasts.
  • Rich messaging channels — SMS, WhatsApp, Apple Messages for Business and RCS.
  • AI chatbots — automated replies for large audiences.
  • Audience data — information gathered through conversation.

Who it works with

Music, sports, media, politics, restaurants, retail and real estate, plus individual creators.

Key facts

  • Case studies: sports teams, entertainment studios and public figures
  • Volume: reports over 3 billion texts exchanged on the platform
  • Click and open rates: reports high open and click-through rates for texts

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Utility Billing
  • Online
  • Business Hours
  • Documentation
  • Webinars
  • In Person
  • iPhone / iPad
  • Web-Based, Cloud, SaaS
  • Installed - Windows
  • Installed - Mac
  • Android
  • Self Service Portal
  • Purchasing & Receiving
  • Permit Issuance
  • License Issuance
  • Fixed Asset Management
  • Compliance Management
  • Code Enforcement
  • Work Order Management

Rankings

As of 2026-10-06. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Security certifications
SOC 2 Type II evidence sent

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