TargetSolutions

Public safety agencies spend a good deal of effort proving that crews are trained, vehicles are checked and shifts are covered. TargetSolutions is the brand under which Vector Solutions supplies software for that work to four kinds of customer: fire departments, ambulance and EMS agencies, police and sheriff forces, and town or county governments. The company says more than 7,000 public safety agencies use it.

Training and records

The learning management system is the base of the product. It is web based, available around the clock, and comes with a library of more than 1,000 online courses. For firefighters the catalog includes NFPA firefighter training and workplace health and safety, while for EMS it covers advanced and basic life support, recertification and paramedic categories. Individual responders can also take courses. Records tools include an ISO training tracker for fire departments and an EMS training tracker, which log hours and certifications so an agency can report on them. Evaluation software supports performance reviews.

Inspections and controlled substances

Check It is the operations tool for routine inspections. Crews use it to check vehicles, tools and equipment, and there are versions for fire and EMS and for law enforcement. A separate version manages controlled substances, keeping an audit trail of medications carried by emergency units.

Scheduling and field training

Scheduling by CrewSense handles rosters, overtime, callback lists and requests for leave. Law enforcement agencies have a dedicated field training solution, together with accredited courses and policy management. The company also offers an environment, health and safety management tool, plus an enterprise solution that brings the products together.

Positioning and resources

The company describes its software as a single platform for training, compliance, operations and workforce management, and calls the suite award winning. It states a mission of keeping first responders safe, prepared and effective. The site offers success stories, an ROI calculator, white papers, online training catalogs and webinars, and has a blog and a company news section.

TargetSolutions is a Vector Solutions brand that supplies software and online courses to public safety agencies. It helps them schedule, deliver, track and report training and compliance.

Features

• Learning management: a web-based system with a large catalogue of online training courses for public entities.
• Inspections and inventory: routine checks of vehicles, tools and controlled substances.
• Scheduling: staff schedules, overtime, callbacks and time-off requests, through a product built with CrewSense.
• Evaluations and tracking: performance evaluation tools plus ISO and EMS training trackers.
• Environmental health and safety: a separate management solution.

Who it serves

Fire departments, emergency medical services, law enforcement and local governments.

Key facts

• Parent company: Vector Solutions
• Access: available around the clock online
• Reach: over seven thousand public safety agencies, as stated on its site