Illustrate Digital

Illustrate Digital is a WordPress and user experience agency with teams in Cardiff, Bristol and London. It works mainly for marketing teams at regulated organisations, combining user research and interface design with enterprise WordPress builds. The founders say they set it up after experiencing poor agency relationships from the client side.

What Illustrate Digital offers

• WordPress development — enterprise builds, headless development, integrations and APIs.
• Agency migrations — audits, standardisation and rebuilds for sites taken over from another supplier.
• Growth retainers — ongoing roadmaps, support and maintenance, run under a programme called EVOLVE.
• UX research and design — expert reviews, user research, testing, interface design and UX strategy, from competitor analysis through to prototypes.
• Website projects — new sites planned from audience research through to launch.

Who it works with

• Financial services and fintech, including banking, lending, insurance and accounting
• Legal and professional services firms
• Health and social care, including medical devices, pharmaceuticals and public health
• Government, charities and other regulated sectors

Named projects include a new website platform for law firm Foot Anstey, user journey work for GoCompare and a national fostering site for Foster Wales alongside 22 local authority sites.

Key facts

• Based in: Cardiff, Bristol and London
• Platform: WordPress
• Markets: UK, Europe and North America