EY Seren

EY Seren is a research and design consultancy that works internationally. Its team of designers, researchers, strategists and makers focus on how organisations meet the needs of people and the planet.

What EY Seren offers

• Human experience research — studies of customers and service users combined with commercial insight.
• Product and experience design — product design that follows the client's brand through every touchpoint, including copy and content.
• Product and service innovation — identifying and delivering offerings for long-term value.
• Customer experience design — differentiated experiences for customers and employees.
• Business model change — using digital, technology and data to rethink operating models.

Who it works with

Organisations across many industries, and transformation projects of any scale.

Key facts

• Type: research and design consultancy
• Reach: global