Design Agency

Experience Dynamics

UX research, user experience design and service design consulting for organisations of all kinds

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TrustList summary

Experience Dynamics is a user experience consultancy founded in 2001 by Frank Spillers, based in Portland, Oregon. It now presents itself through its founder's consulting practice, covering UX research, UX design and service design.

Products and services

UX research: studies how real users behave so design choices rest on evidence.
UX and service design: designs products, services and end-to-end experiences.
Inclusive design: work that takes accessibility and disability rights into account.
Training and coaching: team training, organisational coaching and one-to-one mentoring for managers and individual designers.
Usability testing labs: the firm has hired out portable usability labs since 2002 and added virtual reality testing.

Who it serves

Clients span non-profits, governments and rights-based organisations, as well as business-to-business, consumer and employee-facing projects. Named past clients include the City of New York and the Greater London Authority.

Key facts

Based in: Portland, Oregon.
Founded: 2001.
Founder: Frank Spillers, with 27 years of design experience.
Recognition: listed by the ratings firm Clutch in its lists of UX firms.

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Experience Dynamics rankings

Experience Dynamics is ranked on 4 TrustList rankings: #4 on 1, #6 on 1, #16 on 1 and #28 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Experience Dynamics has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Design agency · 4 rankings

#4of 33
Oregon
It is the only one of the 33 here listing gamification and mobility.
Its profile: “Experience Dynamics is a user experience consultancy founded in 2001 by Frank Spillers, based in Portland, Oregon.”
Of the 33 here, 10 also cover creative and 9 also cover non profit.
Behind DesignPoint.
#6of 66
Non profit
It is the only one of the 66 here listing prototyping and user research.
Of the 66 here, 45 also cover business services and 45 also cover medical; 2 also work in Nice and 2 also work in Texas.
Behind Inorbital..
#16of 30
Training
It is one of 3 here listing nonprofit and one of 5 here listing partners.
Its profile: “- Training and coaching: team training, organisational coaching and one-to-one mentoring for managers and individual designers.”
Of the 30 here, 20 also cover SEO and 19 also cover eCommerce; 3 also work in United States and 3 also work in Florida.
Behind Evrig, ahead of Ferrari Productions.
#28of 46
Consulting
It is one of 8 here listing learning and one of 11 here listing non profit.
Its profile: “It now presents itself through its founder's consulting practice, covering UX research, UX design and service design.”
Of the 46 here, 22 also cover consumer products & services and 17 also cover financial services; 5 also work in New York and 4 also work in York.
Behind Exact IT Consulting, ahead of FP1 Strategies, LLC.