Agile Research

Agile Research carries out user experience research for organisations developing digital products and services. The agency runs studies end to end, from finding participants to reporting findings, and it has experience of running research and testing remotely. Its aim is to give clients quick feedback on how people actually behave with a site or service.

What Agile Research offers

• User research — studies that show how people use a product, not only what they say about it.
• Usability testing — sessions with users to uncover problems on websites and apps, including remote testing.
• Participant recruitment — sourcing and administering the people who take part in research.
• Competitor and data analysis — reviews of rival offerings and existing data to inform design choices.
• Journey mapping — plotting user journeys and the touch points of a service.

Who it works with

It supports teams building products and services, including website owners who want recommendations to improve their site.