Coheris Analytics SPAD

Data mining for cross-selling

Coheris Analytics SPAD examines customer databases, sorts customers into categories and looks for openings to sell further products to existing customers. It is the analytical part of a wider offer from Coheris, which the company presents as a full-service platform for building, anticipating and monitoring customer relationships across several channels.

Coheris CRM alongside the analytics

The Coheris CRM is available in the cloud or on the customer's own premises. It covers customer service and relationship management, including personal contact over the long term, automation of sales processes, the anticipation of customer needs in real time and the use of social networks to feed the CRM. Functions that support GDPR compliance are built into the CRM.

Sales forces in the field

Sales force management is designed for mobile sales teams that need decision aids while they travel. The company says it meets the needs of consumer packaged goods and pharmaceutical businesses, and that it helps firms track the visibility of their products in retail and in selective distribution.

Multilingual solutions and partners

The company says its solutions are multilingual and adapted to local conditions, because its customers are international. Coheris also describes a network of technology and business partners that help customers put the solutions to work.