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IT Product Company

Ada Inc.

Customer service automation software that lets businesses offer personalised self-service support across the customer journey

Canada
Software Development
eCommerce
CMS Development
+4 more

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About Ada Inc.

Ada Inc. makes software that automates customer service. It was started by two founders, Mike and David, who first worked in several support teams themselves. They answered very large numbers of enquiries by hand to learn what slows companies down.

What Ada Inc. offers

Support automation — a product that handles customer enquiries at any point in the customer journey.
Self-service support — on-demand help for customers who prefer to find answers themselves.
Personalised interactions — automation designed to feel engaging rather than generic.
Time for agents — routine questions are automated so live agents can take on more valuable work.

Who it works with

Businesses that want customer service which is simple and personal yet still efficient at scale.

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Canada
Software Development
eCommerce
CMS Development
E-Commerce Development
CMS
Artificial Intelligence - AI
Machine Learning

Rankings

It service provider › Machine learning#36

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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