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IT Product Company

Touchpoint Group

Customer analytics, marketing automation and voice-of-customer software for insurers, banks and telecoms

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About Touchpoint Group

Touchpoint Group is a software company that builds tools to help organisations understand and engage their customers. It specialises in customer-centred software and sells its platforms internationally, with a particular focus on data-driven decision making.

What Touchpoint Group offers

  • Ipiphany — customer analytics software that uses AI to organise and prioritise raw customer data into insights, so decisions can be made quickly and often.
  • Touchpoint MX — multi-channel marketing automation for delivering personalised, customer-centred engagement.
  • Touchpoint CX — voice-of-customer automation that collects customer interaction data and presents it visually.

Who it works with

The group focuses on the insurance, banking and telecommunications sectors, as well as disruptor businesses, and is taking its platforms to organisations worldwide.

Profile written by TrustList from the business's own published information, Oct 2026.

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Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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