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CRM Consultant

Highland

Digital product and innovation consultancy that also configures CRM platforms for mission-driven organisations

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About Highland

Highland is a digital consultancy that has operated since 1999. It helps leaders launch digital products, redesign customer experiences and find new markets. It describes itself as putting people at the centre of its research, design and build work.

What Highland offers

  • Product launch support — research into future customers and help expanding offerings.
  • Product and experience design — creating and testing digital products.
  • Custom software — development shaped around customer and business strategy.
  • Platform configuration — implements Creatio, monday.com and SugarCRM to streamline workflows and reporting.
  • Insights — published articles, including on artificial intelligence and membership organisations.

Who it works with

Highland works with mission-driven organisations, including professional associations, and its case studies mention health and medical bodies.

Key facts

  • Founded: 1999
  • CRM platforms: Creatio, monday.com, SugarCRM

Profile written by TrustList from the business's own published information, Oct 2026.

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What the business tells TrustList

Founded
1999 (27 years) evidence sent

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