Highland

We help organizations create, design, scale, and custom-configure digital products, experiences, and businesses that help other people flourish We believe that what we create should make it better to be alive: for us, our clients, and the people they serve

We’ve been around for a while

Since 1999, we’ve gained some valuable lessons on what works, how to fail well, and when to get out of the way

We’re thoughtful and we genuinely care

We bring our whole selves to work—clients notice the authenticity with which we deliver impact that matters

We get things over the line

We structure our work and teams for meaningful collaboration across disciplines and practice areas, building efficiencies that ultimately get stuff done

We cultivate long-term client relationships

For us, clients are more than just project sponsors, and are instead true partners and team members Oftentimes, one-off projects turn into long-term relationships

"Their work was very well-received A number of doctors commented that the research helped them validate what they had thought, but were never able to put down "

• Christopher Neuharth, VP of Experience and Digital Innovation at Children's Wisconsin "I’ve dealt with different implementers and programs over the years What sets Highland Solutions apart from competitors is that they’re more interested in what’s important for me They’re interested in me as a business rather than me as a customer, which makes all the difference They have helped develop a lot of things that are particular to us " – VP of Sales at Barron Designs "They challenged us in new ways They helped us think better & shape the product, instead of just doing the design and development that they were hired to do "
• Todd Sipe, CEO at Thrivent Financial Credit Union "Highland delivered a CRM that currently manages 20,000 contacts and 6,000 accounts The deliverable streamlined global sales efforts Communicative and organized, they're a reliable partner and meshed smoothly with our company culture "
• Marketing & Communications Leader at Packaging Company Explore our case studies to see how we helped our clients reach tangible business benefits and impactful customer experiences

• Barron Designs SugarCRM Consulting & Implementation for Building Material Manufacturer Sugar CRM

Barron Designs

SugarCRM Consulting & Implementation for Building Material Manufacturer

• Children's Wisconsin Hospital Using journey-based research to reduce ER visits & improve the experience of children & families Research Design

Children's Wisconsin Hospital

Using journey-based research to reduce ER visits & improve the experience of children & families

• MTS Automating Complex Workflows to Optimize Tax Consulting Data Processes with Creatio Creatio

MTS

Automating Complex Workflows to Optimize Tax Consulting Data Processes with Creatio

• Treatment Defining a new AI-driven app concept for the health and wellness space Research Design

Treatment

Defining a new AI-driven app concept for the health and wellness space

• View all Digital Innovation work
• View all Business Solutions work Since 1999, our team of researchers, strategists, designers, developers, business consultants, and implementers has helped organizations launch and implement hundreds of digital products—turning their biggest uncertainties into opportunities for growth