CRMiUM

CRMiUM is a CRM system integrator that treats CRM as a continuing business function rather than a one-off software project. It starts from the client's real tasks, picks a suitable CRM, ERP or HRM platform, and then sets it up in short sprints. After launch it stays on to refine the system and to train an in-house administrator.

What CRMiUM offers

• Platform selection — interviews and analysis of business processes before recommending a system.
• CRM audit — reviewing existing settings and processes and suggesting improvements.
• Process optimisation — finding duplication, bottlenecks and slow stages before automation.
• Implementation in sprints — one to two week stages, with a demo and feedback after each one.
• Ongoing support — a dedicated team of integrators that keeps improving the system.
• Administrator selection and training — hiring and training a CRM administrator who handles users, reports and dashboards.

Who it works with

CRMiUM works with entrepreneurs and growing companies that need automation to scale, including those burned by earlier failed implementations.