I-Enroll

Santech sells I-Enroll, which handles provider credentialing for organizations across the United States, and the company's wider business is healthcare provider data. The product is designed to handle an entire credentialing workflow, from staff review of provider files through to committee review, so that teams can move provider information through each step in one place.

Credentialing from first review to committee

The workflow starts with staff review of a provider's file. Staff can build checklists, carry out primary source verification and prepare files for the credentialing committee, marking each one with clean or not-clean remarks so the committee sees the status of every applicant at a glance. The company presents I-Enroll as an enterprise-level tool that can handle large and small organizations alike.

Provider data across payer networks

Santech positions the product within a wider suite. I-Network covers provider directory updates, provider re-credentialing and new provider enrollment, and I-Enroll works alongside it. Other systems can receive provider data through the Data Sharing API, which lets a payer or network keep its records consistent. The company also lists integrations with credentialing verification organizations, CAQH, CMS and claims platforms as part of its ecosystem approach.

Services and recognition

Santech offers professional services alongside the software, including data conversions and migrations, system integrations, provider payor enrollment, credentialing verification, payor analytics and payor reporting. Managed hosting is available for clients who prefer it. The company says it has more than fifteen years of experience in provider data management, and that IDC named it a Major Player in its 2022 MarketScape for US provider data management. It also says Gartner listed it as a Cool Vendor in health value management in 2017.

Who uses it

The software is aimed at healthcare payers, provider networks, hospitals, group practices, and small and solo practices, as well as service providers and dental support organizations. The company describes the product as suited to both large operations and small practices, and says it helps these organizations turn provider data into a dependable base for care coordination and network growth.