CredHQ

Certification and accreditation management

Certification bodies run their applications, renewals and exams in one system with CredHQ, which is made by Agilutions. The vendor presents it as a full-featured tool packaged with its own technical and credentialing expertise, so the software and the people who configure it are sold together.

Configurable application and renewal workflows

Application and renewal processes can be set up as configurable workflows, so routine steps are automated and staff spend less time on repetitive work. Applicants see what to do next and what to expect through online portals, with configurable status descriptions and alerts.

Exam registration and roster imports

Exam management lets an organization export a registration list, then import rosters and scores back into the system. Application requirements are completed automatically from the imported results, which removes a manual step at each exam cycle.

People and organizations in one record

The system tracks individuals and organizations, including the ways they relate to one another. This supports relationship management across a certification body's stakeholders, such as candidates, certificants, board members, volunteers and partners.

Dashboards for program performance

Configurable KPI charts, queries and reports show where a program's processes can be improved. Staff who assess applications can be assigned to them, comment on them and communicate about each one within the system, so the review trail stays in one place.

Corporate partners and communication

CredHQ also supports revenue opportunities such as corporate partnerships, and gives communication options to everyone involved in the certification process. The vendor argues that in certification, managing relationships matters as much as meeting standards.

Alongside association management and coaching

Agilutions also sells NetForum Enterprise, an association management system, and offers coaching and training for credentialing programs. Its methodology includes a scorecard model that it offers to certification bodies, and its credentialing engine automates much of the business process behind certification.