HRExperts

HRExperts is an HR advisory service for businesses operating in Japan. Its consultants are Japanese HR professionals who answer employers' questions about labour rules, work policies and people matters. Clients reach them by telephone or email and can ask in Japanese or English.

What HRExperts offers

• HR advisory line — live answers to day-to-day questions on Japanese HR practice, given by phone or email.
• Labour-law guidance — plain explanations of current labour regulations so managers avoid policy mistakes.
• Work-rule support — help for staff who are unsure about changes to work rules.
• Trial enquiry — a new client can send one real HR question before deciding to continue with the service.

Who it works with

The service is aimed at small and mid-sized companies, branch offices of overseas firms and owner-managed businesses in Japan that have no dedicated HR specialist. Client comments on the site come from a restaurant chain, a branding consultancy and a small branch office, all in Tokyo.

Key facts

• Advice languages: Japanese and English
• Contact routes: telephone and email
• Consultants: Japanese HR professionals with experience across many industries
• Service model: ongoing subscription that can be cancelled at any time