Hunch

Hunch is a marketing and communications agency based in Auckland, New Zealand. The team calls itself a "why shop" and starts each job by working out what motivates people. It then turns those insights into campaigns and content that get people to act.

What Hunch does

• Customer engagement and loyalty: programmes that put the right message in front of the right customers at the right moment.
• Customer change and compliance: clear communication that helps customers through changes to terms, products or services.
• Data strategy and automation: creative work built to run alongside automated systems and customer data.
• Internal comms and engagement: plans and content that keep staff informed and involved.
• Strategy, creative and content: stories, blogs and video written to hold attention.

Clients

Listed clients include Spark, NZ Herald, Canteen, Network for Learning and the Burnett Foundation, so the agency serves telecoms, media, charity, education and public-sector work.

Key facts

• Based in: Auckland, New Zealand
• Focus: marketing and communications