Call centre software with auto, predictive and progressive dialers, installed on the customer's own server

Cloud PBX
Managed cloud telephony from DialPlug that syncs calls and contacts with CRM systems
By DialPlug

About Cloud PBX
Cloud PBX is a hosted phone service from DialPlug. It is managed by the supplier and designed to connect to customer relationship management software, so calls and records stay in step with the CRM.
Main features
- CRM telephony sync: keeps leads, contacts and call records matched between phone system and CRM.
- CRM connections: covers tools such as Bitrix24, Vtiger and Zoho CRM.
- Hosted PBX: a fully managed phone exchange that is easy to use and scalable.
- Call routing and recording: custom routing rules and logging of each conversation.
Customers and markets
Businesses that already use a CRM and want their phone system to feed it automatically.
Profile written by TrustList from the business's own published information, Oct 2026.
Gallery
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Categories & features
- Call Recording
- Call Routing
- IVR / Voice Recognition
- SIP Trunking
- Web-Based, Cloud, SaaS
- In Person
- Live Online
- Webinars
- Business Hours
- Online
- 24/7 (Live Rep)
Rankings
- Cloud pbx software › Call recording#3
- Cloud pbx software › Call routing#3
- Cloud pbx software › Ivr voice recognition#3
- Cloud pbx software › Web based cloud saas#3
As of 2026-10-27. Organic ranks only; sponsored placements are never ranks.
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