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About Cloud PBX

Cloud PBX is a hosted phone service from DialPlug. It is managed by the supplier and designed to connect to customer relationship management software, so calls and records stay in step with the CRM.

Main features

  • CRM telephony sync: keeps leads, contacts and call records matched between phone system and CRM.
  • CRM connections: covers tools such as Bitrix24, Vtiger and Zoho CRM.
  • Hosted PBX: a fully managed phone exchange that is easy to use and scalable.
  • Call routing and recording: custom routing rules and logging of each conversation.

Customers and markets

Businesses that already use a CRM and want their phone system to feed it automatically.

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

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