Call centre software with auto, predictive and progressive dialers, installed on the customer's own server

CloudConnect
Indian cloud telephony and contact centre provider offering cloud PBX and virtual numbers to businesses
By CloudConnect Communications
- On-Demand Webcasting
- 24/7 (Live Rep)
- Online
- Business Hours
- +22 more

About CloudConnect
CloudConnect is an Indian business communications provider that holds a telecom department licence as a virtual network operator. It supplies cloud telephony to small and medium businesses, with a mobile-first approach to its phone system.
What CloudConnect does
- Cloud PBX: hosted phone system with advanced calling functions.
- Virtual mobile numbers: ten-digit numbers for business use.
- Contact centre tools: intelligent call distribution, click-to-call and broadcast messaging.
- AI voice bots: handle inbound and outbound calls, book callbacks and pass callers to staff.
- 140 number series: support for regulatory compliance on commercial calls.
Customers and markets
Small and medium businesses and larger enterprises across India.
Key facts
- Licence: holds a government virtual network operator licence.
- Certifications: ISO 9000 and ISO 27001.
- Customers: says it serves over 350 businesses.
Profile written by TrustList from the business's own published information, Oct 2026.
Gallery
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Categories & features
- On-Demand Webcasting
- 24/7 (Live Rep)
- Online
- Business Hours
- Documentation
- Live Online
- Web-Based, Cloud, SaaS
- Installed - Windows
- Virtual Extensions
- Ring Groups
- Audio / Video Conferencing
- Two-Way Audio & Video
- Presentation Streaming
- Mobile Access
- HD Audio
- Electronic Hand Raising
- Unified Communications
- SIP Trunking
- IVR / Voice Recognition
- Call Monitoring
- Call Routing
- Call Recording
- Video Conferencing
- Web Conferencing
- Real-time Chat
- Screen Sharing
Rankings
- Cloud pbx software › Call recording#2
- Cloud pbx software › Call routing#2
- Cloud pbx software › Ivr voice recognition#2
- Cloud pbx software › Web based cloud saas#2
As of 2026-10-26. Organic ranks only; sponsored placements are never ranks.
What the business tells TrustList
- Security certifications
- ISO 27001 evidence sent
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