Keepler

Customer service process optimization

Smart client segmentation and smart routing to conversational assistant or to agent

Natural Language Understanding to detect feelings, entities and intentions in calls to the call center to improve the quality of service and client interactions

Email analysis and classification

Both e-mail text and the attached documentation with unstructured information

Data extraction from invoices and contracts

Natural Language Understanding to detect entities in documents and perform automatic processing of the information

Price optimization and customization

Demand prediction, propensity to purchase and price optimization based on internal and external data

Sales forecasting and logistics optimization

Logistics process optimization based on sales forecasting

Entity detection in videos

Artificial vision for detecting situations such as intrusions, facial recognition, material or video text detection; with the deployment of data models in the cloud or in the Edge

Identification and detection of fraud patterns in transactions in real time or in batches of transactions

Early detection of component failures via automatic and smart identification of anomalies

Descriptive analysis of variables to identify optimal and most efficient conditions

Detection of cracks, oxidation, color changes and quality losses in infrastructure, construction work and manufacturing

Identity validation via facial recognition for authorization and check-in processes

Quality optimization in manufacturing

Detection in the process of key factors affecting quality and recommendations of adjustments to improve the quality of the final product

IoT in Edge Computing

Processing in Edge of information which, due to low latency requirements or communication problems, cannot be uploaded to the cloud

Data and indicator visualization in industrial environments on sensor data that is ingested, converted and enriched in real time

Operational data analysis and visualization

Calculation and visualization of operational indicators from data ingested from various sources

Web behavior analysis of customers and website visitors using data from Google Analytics, Adobe Analytics, etc

360° view of customers

Integration and consolidation of browsing, transactional, operational and satisfaction data in a holistic view that allows the customer portfolio to be segmented and evaluated

They are very competent Their workers are very professional and high-talented with lots of skill in cloud infrastructure, cloud computing and Machine Learning