Fidelitech

Fidelitech is an IT services provider serving small and medium-sized businesses in the Salt Lake City area. It runs outsourced IT support and also does cloud, security and compliance work. The firm says it has operated for about two decades.

What Fidelitech offers

• Managed IT services — day-to-day support for networks, servers and desktops, using automation and monitoring to cut downtime.
• Cloud services — cloud solutions, including a managed Citrix private cloud.
• Cybersecurity and threat protection — managed security services aimed at ransomware and other attacks.
• Compliance management — planning, tools and upkeep for HIPAA, NIST, CMMC, PCI and SOC requirements.
• Audits and assessments — network and security reviews.
• Virtual executive roles — vCTO, vCIO and vCISO advisory.

Who it works with

The firm targets small to medium-sized businesses in Salt Lake City that want outsourced IT rather than an in-house team. It also supports organisations that must meet security and compliance standards.

Key facts

• Based in: Salt Lake City, Utah
• Service lines: SemperShield (managed services), SemperCloud, SemperDefend (security) and SemperAudit (compliance)
• Other offerings: file collaboration, versioning, backup and disaster recovery